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  • Team Selection Junior

    Team selection can be extremely challenging! No matter who the coach chooses there's almost always someone who says they've got it wrong. This scenario highlights some of the issues and emotions that...
  • Good Sports

    Good Sports helps clubs to create a healthy, thriving, inclusive club culture, which sets them up for long term success. Access a range of tools, resources and support you need to build a club culture...
  • Inclusion Solutions

    Inclusion Solutions is a community development consultancy service that supports inclusion through the delivery of mentoring, training and personalised support. The Club Renovation Toolkit and the...
  • Play for Lives

    #Play for Lives is asking sporting organisations to mobilise their members, and individual athletes to play for lives, now that they can’t play for points. You can get involved in Play for Lives...
  • Complaints Handling

    All clubs and associations will have complaints and grievances to deal with at some stage and what is most important is how you deal with them.  It is significant to remember that complaints can...
  • Being Complained About

    What happens if you are complained about? Being complained about can be difficult. There are some general guidelines you can follow to ensure that you respond appropriately and, in particular, do not...
  • Complaints Procedures - Discrimination

    If you’ve received a complaint about discrimination or harassment there are a few general guidelines to follow. While each complaint is different, you can deal with complaints in an informal or...
  • MPIO Support

    Thanks for registering nationally as a Member Protection Information Officer. You should now have completed your face-to-face and online training. In your welcome email you'll find information about...
  • Dealing with a Complaint

    As a club administrator it can be confusing to know what to do when problems arise. In this section you can learn about complaint handling principles, complaint options and steps and escalating a...
  • Let Kids Be Kids

      Let Kids be Kids is a national campaign that addresses poor sideline behaviour - largely at junior sport.  The behaviour of people on the sidelines of junior sport can have a profound...