If the bullying reflects a pattern of behaviour or involves a number of people, it may indicate systemic problems within the club or a negative club culture.  As bullying is often targeted at people who are different, take this opportunity to review your club’s commitment to diversity.

Look closely at your club’s culture:

• identify steps for making your club more welcoming and supportive of diversity (e.g., by enforcing your Member Protection Policy).
• create an environment that focuses on the positive aspects of sport rather than encouraging the ‘win at all costs’ mentality that can give rise to harassment, ostracism and bullying.
• make sure your club has a Member Protection Policy that clearly states bullying, intimidation and discrimination will not be tolerated.
• check that your policies are readily available and easy to understand.
• explain expected standards of behaviour and work with coaches and officials to monitor behaviour on and off the field.
• use opportunities to talk to players and other club members about appropriate behaviours e.g. through messages on your website and in newsletters).
• act swiftly when instances of bullying are observed by speaking to the individuals concerned.
• address all complaints promptly (they are unlikely to go away) and take action when bullying occurs.
• keep people informed – open communication helps create an environment where people are more likely to speak out about their concerns.